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The hearing monitor at a Social Security disability hearing is akin to a court reporter in court. The hearing monitor is present at the hearing, sitting in front of a computer, and manages the digital recording of each Social Security disability hearing. Along with an administrative law judge, hearing monitors are a constant presence in the hearing room.

For as long as I can remember, hearing monitors have been contract employees, coming and going from the hearing office as needed. However, that has changed in the Portland, Maine ODAR, and according to reports, in many hearing offices around the country.

The new hearing monitors are the senior case technicians and case technicians from the hearing office staff. To save money, rather than contract out the hearing monitor assignments, the SSA is using its existing staff to perform the task. 

Continue Reading Hearing Monitors at the Portland Maine Hearing Office

Many Social Security disability claims are not approved until a hearing is held before an administrative law judge (ALJ).

The preparation in advance of the hearing represents most of the work done by a Social Security disability lawyer, and that preparation will usually determine the outcome of the claim.

Preparation for an ALJ hearing is like the iceberg pictured above: only a small part of it is apparent above the surface.

Preparation includes:

There is always a great deal of focus on the hearing itself. But I find hearings almost always go better when I am well prepared.

 

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Download free ebook:

Ten steps to prepare for your Social Security disability hearing

 

I gave this presentation at the Spring Conference of the National Organization of Claimants’ Representatives (NOSSCR) in Philadephia on May 4, 2012.

Here is the written presentation as a pdf.

Our firm has been providing a “statement of the case,” or hearing brief, to ALJs for over 6 years now. We have learned a few things during that time, and I am pleased to share them with you.

A.        WHEN to file the brief

1.         Get the brief in as early as possible.

Try to submit the brief seven to ten days in advance of the hearing, and even earlier if possible.

You want the brief to be in the record when the judge first reviews the claim.

One of the benefits of a hearing brief is that it is in the record for the judge to read whenever the judge happens to look at the claim file. Take advantage of that benefit by getting your brief in early, before the judge has formed an opinion about the claim.

2.         Consider an “on the record” request that will double as a hearing brief.

One way to have a hearing brief filed early is to make an on the record (OTR) request.

If the medical evidence is updated, and a fully favorable decision is mandated, file an OTR request. Should the OTR request be denied, nothing is lost and the brief remains in the file. Only a short update is needed before the hearing.

 

B.        WHAT to include in the brief

1.         Discuss the medical evidence in a helpful way.

Organize the medical exhibits and give the judge an overview of the medical record. Include important diagnoses and descriptive snippets from the treatment notes, citing the exhibit and page number.

This often is the most time-consuming part of the hearing brief. Yet a one or two page summary is much easier for an ALJ to digest than 300+ pages of medical records.

Emphasize favorable medical source statements.

2.         Brief the 5 steps of the sequential evaluation.

Having each step of the sequential evaluation briefed is reassuring to the judge.

If there is no issue with a particular step, there is no reason to write more than a sentence about that step.

Step 1 often requires little explanation. However, if there was work after onset, give the judge the details in the brief, so the issue doesn’t take up time at the hearing. Demonstrate that the work was under SGA or an unsuccessful work attempt. File a Work Activity Report as soon as you learn about the work after onset.

If a listing appears to be met, explain how the elements of the listing are met. Cite to the record by exhibit and page number for each element of the listing. This is particularly important for complicated listings, such as 1.04A.

In general, not enough time is spent briefing step 4 issues. Be sure to clarify the claimant’s past relevant work. Be careful about making an admission against the interest of the claimant; do not concede that past work was past relevant work.

For step 5, specify what evidence precludes other work. If the medical-vocational guidelines specify a finding of “disabled,” then explain why and cite the appropriate grid rule.

More importantly, briefing each step ensures that you have a complete and detailed theory of the case. According NOSSCR President Charles Martin, the “failure to formulate a complete and detailed theory of the case, covering ALL FIVE steps of the sequential evaluation” is the #1 reason that a Social Security disability claim may be lost at a hearing.

3.         Tell a compelling story.

There is something special about this claim and this claimant. Tell the judge about it in the brief. Sometimes the claimant has an interesting life story. Sometimes there are good details involving the sacrifice and loss that has accompanied the claimant’s disability.

Stories help to humanize the claimant, and drive home the point that work is not possible.

4.         Educate the judge on a critical issue of the claim.

Sometimes one particular issue needs special attention. Perhaps the judge should review a particular listing, regulation or ruling prior to the hearing. The hearing memorandum is the perfect place to address the issue.

When an unusual listing appears to be met, it should be briefed ahead of the hearing. Certain listings don’t come up that often.

If there is a date last insured issue, be sure to tell the judge how the DLI is satisfied.

Transferable skills – Ruling 82-41 is still the touchstone.

DAA – give the judge the facts and the regulations (and do not forget Emergency Teletype EM-96200).

If there was an unsuccessful work attempt, make sure the brief has the details, particularly the dates of work, that the judge needs to make an appropriate finding. You do not want to amend your onset date at the hearing.

If you have good medical opinion evidence from a non-acceptable medical source, tell the judge why it should be given great weight.

5.         Discuss the DDS determination.

Say why the DDS determination was wrong, but also highlight the favorable aspects of the DDS decision. I like to do this, because it gives the judge good reasons supporting a fully favorable decision. These arguments can occasionally offer compelling reasons to grant the claim.

My favorite is the DDS durational denial. DDS denied the claim because the claimant’s limitations would not last 12 months. Now, 14 months later at the hearing, the claimant has the same limitations.

Sometimes DDS never received or never reviewed key evidence. Often there is additional medical development after the DDS determination. Sometimes DDS gives very little weight to a treating doctor’s medical opinion, without adequate explanation. Point out all this to the judge.

Take advantage of beneficial DDS findings. DDS credibility assessments in the RFC are sometimes favorable. Let the judge know that DDS found the claimant’s allegations of pain to be credible. Also, if DDS ruled out past work, tell the judge that even DDS ruled out past work based on its RFC.

6.         Cite Rulings and other authority.

Give the judge the authority that supports your claim. These citations flesh out a brief, and can be important regarding key elements of a claim. Here are a few examples:

If you have a medical source statement from a treating doctor, remind the judge of the criteria for evaluating opinion evidence contained in 20 CFR 404.1527(d)(2) and Ruling 96-2p.

Do you have a favorable medical source statement from a medical professional that is not an acceptable medical source under 20 CFR 404.1513? Cite Ruling 06-03p (information from “other sources” provides insight into the “severity of the claimant’s impairments and how they affect the claimant’s ability to function”).

Claimant can’t sustain full-time work? Ruling 96-8p.

Does the claimant have a stellar prior work record? Both 20 CFR 404.1529 and Ruling 96-7p state that prior work record can be considered when assessing credibility.

7.         Don’t forget the negative evidence.

Negative evidence can take many forms. Maybe there are references in the medicals to DAA or illicit drug use. Maybe there are references to work after onset. Maybe a doctor’s note wonders if the claimant is malingering. Often the DDS consultative examination reports are less than helpful. The DDS RFCs are certainly negative evidence.

I urge you to acknowledge the negative evidence in the claim file – do not assume that the ALJ won’t notice it!

Addressing the negative evidence will give your memorandum the appearance of evenhandedness. Acknowledging negative evidence is also good advocacy; it adds to your credibility. So acknowledge the negative evidence, and then explain it away the best you can.

Another reason to acknowledge the negative evidence in the brief is so that the negative evidence does not become the focus of the hearing. Get it out of the way ahead of time by addressing it in your memorandum.

8.         Simplify.

“Make things as simple as possible, but not simpler” –Albert Einstein

Every hearing brief should simplify the issues before judge. Let the judge know which issues require the judge’s attention, and which are routine.

Keep your brief as short as possible. It takes time to organize a claim file and distill it to its essence. By investing the time to organize the claim in your brief, you save the judge the trouble. You will also be better prepared for the hearing.

9.         Ask for a bench decision or an OTR decision.

For a bench decision, the judge sets forth the reasons for granting the claim orally “from the bench” at the hearing. A bench decision must be a fully favorable decision. The written decision that follows within a few days is just a few paragraphs in length, and basically incorporates by reference the reasons given on the record at the hearing. Bench decisions are governed by HALLEX I-5-1-17.

Depending upon the judge, a bench decision can require some preparation, because there are several administrative requirements that must be met. When a judge has several hearings in a row, there may be no time to prepare a bench decision on the spot. Some judges will shoot from the hip with a bench decision, but other judges prefer to prepare.

Give the judge some notice. If your claim is strong, raise the prospect of a bench decision in your hearing memorandum. I usually just say, “Should you decide to make a fully favorable decision, this claim qualifies for a bench decision under HALLEX I-5-1-17.”

You can also ask the judge to grant the claim on the record. I do this when past work is obviously precluded and a favorable decision is directed by the medical-vocational guidelines, or if a listing is clearly met. For example, a hearing should not be necessary in a properly developed claim involving adult listing 12.05C.

You will receive more bench decisions and OTRs with good hearing briefs.

10.       Post-hearing briefs

In my view, an oral argument at the close of the hearing is not that much help. When post-hearing argument is needed, I prefer to submit a post-hearing brief. Post-hearing argument is governed by HALLEX  I-2-6-76 (“upon request, the ALJ shall allow claimants a reasonable time to present oral argument, or file briefs or other written statements of fact or law).

In what circumstances should the claimant’s representative submit a post-hearing brief? A brief should certainly when it is necessary to rebut vocational or medical testimony from the hearing.

Arguably, a post-hearing brief should be done in every case where the judge did not announce a decision at the hearing, to remind the judge why the claim should be granted. In general, I will write a letter to the judge in close cases, when I think the judge is on the fence.

Keep post-hearing briefs short, and file them as quickly as possible after the hearing.

 

Here is a sample hearing brief.

 

Photo: Bridget with sunglasses

Every other Friday, I publish articles of note regarding Social Security disability:

I have made a concerted effort over the past few months to become more involved with clients making an initial application for Social Security disability benefits. It can be very important to have the assistance of an attorney with the initial claim, particularly for claimants age 55 and over.

I was notified yesterday that two of my recent initial claims have been approved by Social Security. In one case, the client applied for disability benefits and hired me soon after. In the other case, I made an initial application for benefits with the client over the telephone. The telephone claim, where I was involved at the very beginning, took less than three months to be approved and has already been paid.

For the lawyer, working on an initial application for disability benefits means that the time required to get to know a client's case is spent at the very beginning of the claim. 

For the client, getting help during the application process means that common mistakes are avoided, all the necessary details are included, and the initial application is supported by a winning theory of the case.

For me personally, receiving these two approvals on the same day is a validation of my approach to initial disability claims, and demonstrates the value of having a lawyer involved at the application stage of the disability claim process. Both clients are immensely relieved to have the claim process over, and each is now receiving benefits rather than waiting for a Reconsideration determination and a hearing before an administrative law judge.

Both clients ended up paying a smaller attorney fee than if their claims had gone to a hearing. That does not bother me, because I can focus on the next important case. But the clients are pretty happy about it. Read more about attorney fees in Social Security cases.

Even for claim not approved right away, early assistance from a Social Security disability lawyer is helpful for the claim, because the issues are properly framed from the beginning. But with help during the application process, it is possible to receive disability benefits sooner (and to pay a smaller fee).

 

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Apply for disability benefits on the phone with a lawyer

If you are age 54 or older and have been out of work for 6 months or more due to a medical condition, please contact me to assist with an initial application for Social Security benefits.


Those representing clients before the Social Security Administration must file Reconsideration Requests and Hearing Requests for medically denied Title II and Title XVI disability claims online. The requirement went into effect Friday, March 16, 2012.

The new mandate applies to representatives who request and are eligible for direct fee payment, which is pretty much everybody. 

The requirement for online appeals includes the Disability Report – Appeal form.

For more information, there is SSA webinar entitled "Filing a Disability Appeal Online" available for viewing at any time.

Making claimants' representatives responsible for e-filing the Disability Report- Appeal is a major shift of responsibility from the Social Security Administration to those representing claimants before the SSA. The new mandate will save thousands of hours of staff time at local Social Security offices at the expense of claimants' representatives.

The Social Security Administration has released its "waterfall" chart for Fiscal Year 2011, which ended in September, 2011. The chart has been published in the February 2012 Social Security Forum, a newsletter for NOSSCR members.

As predicted, allowances at the ALJ level are down fairly dramatically, with 58% of claims being allowed. In the previous 3 years, allowance rates held steady at 62-63% of disability claims appealed to the hearing level. For comparison, here is the 2010 waterfall chart and here are the charts for 2009 and 2008.

A 5% reduction in ALJ allowance rates is particularly steep given that the drumbeat against the disability program only began last Spring, which was already halfway through fiscal year 2011. When we see the full year stats for FY 2012, I expect to see a further reduction in allowance rates at the hearing level. You can already see the trend in the fiscal 2012 year-to-date ALJ Disposition Data on the SSA website.

Returning to the 2011 waterfall chart, at the Initial application level, 34% of disability claims were allowed, and 66% were denied. At the Reconsideration level, of the denied claims that were appealed, just 12% were allowed, and 88% were denied again.

Here is a pdf of the page from the NOSSCR newsletter showing the entire 2011 waterfall chart, including decisions from the Appeals Council and federal court.

Social Security’s Office of the Inspector General (OIG) recently completed an audit to determine “what factors may account for any variance in decisional allowance rates and productivity” among administrative law judges (ALJs).

The report is usually referenced  as the report on the “outlier ALJs,” and it is really worth a read. Two things stood out for me:

  1. The graph (reproduced above and found on page 5 of the report) shows the range of percentages of favorable decisions among the ALJs.
  2. A comment on pages 7-8 of the report states that in a Dallas area hearing office, one of the judges grants 95% of claims, and another of the judges grants just 9% of claims. That’s an 86-point spread.

An application for Social Security disability benefits should not be a lottery. The program has well-defined requirements, and clear regulations that specify the factors that must be considered by ALJs when making a determination regarding eligibilty for disability benefits.

Of course judges are human, and have different perspectives. But an 86-point gap between a judge who grants 19 of 20 claims and a judge in the same office who grants 2 out of 20 claims is startling. These judges, at the very high end and the low end of the spectrum, are the “outlier” ALJs.

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Get help with your disability claim

If you are considering an application for Social Security disability benefits, or have already applied and want assistance with your claim, please contact Gordon Gates.

Photo: Bridget and cousin Grace

Every other Friday, I link to articles of note regarding Social Security disability:

 

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Here is my Google+ profile.

Please add me to a circle on Google+ to keep up with the latest developments in Social Security disability law and practice.

 

I have been asked to present a workshop at the Spring Conference of the National Organization of Social Security Claimants' Representatives (NOSSCR) in Philadelphia. The conference takes place from May 2-5. My workshop is titled: 

Tips for Writing Effective Hearing Briefs for the ALJ

Here is the workshop description:

Win more cases at the hearing level by writing a pre-hearing memorandum for the ALJ.  This presentation will persuade you to submit a brief in advance of every hearing, and will offer useful tips for writing a more effective memorandum.

I have written extensively on this blog about the importance of ALJ hearing briefs, and spoke on the same topic at the Fall 2010 NOSSCR conference in Chicago. The presentation for the Philadephia conference will provide updated materials and a new set of sample hearing briefs.

If you will be at the Spring NOSSCR conference, my presentation will be Friday morning at 8:30 AM. Please attend! It will be worthwhile, and you will win more cases by writing an effective hearing memorandum for the administrative law judge.

I am honored to present at the conference. If you are attending, please say hello to me. I would like to meet you.